With the introduction of the ePost (e-mail Home Delivery Application) Service by the Department of Posts, it is possible to send your letters electronically even if the receiver does not have access to Internet/email. ePost is a unique service under which printed or even handwritten messages of customers are scanned and transmitted as email through the Internet. At the destination offices, these messages are printed, enveloped and delivered through postmen, like other letters, at the postal addresses.
ePost, which is a paid service at present, enables people to send and receive messages or scanned images through email in all 1,56,000 Post Offices in the country. For the first time in the country, people who do not normally have access to the Internet are able to send and receive email messages without possessing an email-ID, thereby bridging the digital divide in the arena of public communication systems. The advent of ePost is a turning point in the transformation of the Department of Posts into a modern, technology-driven provider of communication services to the people of India.